Legal Conditions Before Account Access
Our Legal notice explains the conditions attached to an account, including accurate registration details, phone verification before account access, wallet ownership and the records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may ask you to confirm account details
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when a payment record does not match the account name or when a withdrawal check requires clarification. Access depends on local law, and we may restrict a request where local law permits. The notice also covers account closure, policy updates, disputed transactions and the way we
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keep records needed to resolve a support request. Please read the current wording before you open an account or send funds.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
